Last Updated:04-03-2026

This Shipping Policy applies to all purchases made on our platform. Since our website operates as a multi-vendor marketplace, shipping timelines, charges, and methods may vary depending on the seller/vendor.


1. Order Processing

  • Each vendor is responsible for processing their own orders.
  • Orders are typically processed within 1–3 business days.
  • If your order contains products from multiple vendors, they may be shipped separately.

2. Shipping Time

  • Estimated delivery time: 3–10 business days.
  • Delivery time may vary depending on:
  • Vendor location
  • Customer delivery address
  • Courier partner availability

3. Shipping Charges

  • Shipping charges are calculated per vendor.
  • If you order from multiple vendors, you may be charged separate shipping fees.
  • Some vendors may offer:
  • Free shipping above a certain order value
  • Flat-rate shipping

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email/SMS.
  • If your order contains multiple shipments, you will receive multiple tracking details.

5. Delivery Partners

  • Vendors may use different courier partners (e.g., Delhivery, BlueDart, etc.).
  • We do not control the courier service used by individual vendors.

6. Delays in Shipping

Delivery delays may occur due to:

  • High order volume
  • Weather conditions
  • Public holidays
  • Vendor-related issues
  • Courier service disruptions

We are not responsible for delays caused by third-party courier services or vendors.


7. Partial Deliveries

  • Orders with multiple products/vendors may arrive in separate packages.
  • Partial delivery does not mean the rest of the order is cancelled.

8. Shipping Restrictions

  • Some vendors may not deliver to certain locations.
  • If your location is not serviceable, you will be notified at checkout or after placing the order.

9. Damaged or Lost Packages

  • If your package arrives damaged or is lost in transit:
  • Report within 48 hours of delivery.
  • Contact the vendor directly or reach out to our support team.

10. Vendor Responsibility

  • Each vendor is responsible for:
  • Packaging
  • Dispatching
  • Shipping timelines
  • We act only as a marketplace platform and do not directly handle shipping.

11. Contact Support

If you face any issues related to shipping:

  • Email: support@[yourdomain].com
  • Phone: +91-XXXXXXXXXX